Return, Refund & Cancellation Policy
Thank you for choosing e-Tailed India for your digital service needs. We want to ensure you are satisfied with your purchase. Please read the following policy carefully regarding returns, refunds, and cancellations of digital services.
1. Refunds
- Eligibility: Due to the nature of digital services, refunds are generally not offered after the service has been provided or accessed.
- Exception: Refunds may be considered if there are technical issues or defects that prevent you from accessing or using the service as intended. Each refund request will be assessed on a case-by-case basis.
- Contact: If you encounter any issues with your digital service purchase, please contact us at contact page with your order details and a description of the problem. We will work with you to find a resolution.
2. Cancellations
- Eligibility: You may cancel your order for digital services within 3 hours of placing it, provided that the service has not been accessed or provided.
- Process: To cancel an order, please contact us immediately at our email. If your order has already been processed and accessed, we may not be able to cancel it.
- No-show Policy: Failure to access or use the digital service within the specified timeframe does not entitle you to a refund or cancellation.
3. Non-refundable Items
- Certain digital services may be labeled as non-refundable at the time of purchase. These include but are not limited to:
- Services explicitly labeled as non-refundable
- Services that have been accessed or provided
- Customized or personalized services
4. Exchanges
- Digital services are generally not eligible for exchanges. If you have concerns about the service you received, please contact us to discuss possible solutions.
5. Late or Missing Refunds
- If you believe you are entitled to a refund and have not received it within a reasonable amount of time, please contact us to inquire about the status of your refund.
6. Modifications
- We reserve the right to modify or update this policy at any time without prior notice. Any changes will be effective immediately upon posting to the website.
Contact Information
If you have any questions or concerns about our Return, Refund, and Cancellation Policy for digital services, please contact us at:
- Email: support@e-tailedindia.com
- Address: Sangareddy, Telangana.